OUR MISSION: The mission of The System University (TSU), offered exclusively by ICCFA, is to help counselors and managers become more successful in funeral and cemetery pre-need sales as well as creating a successful Family Service program.
WHAT WE OFFER: When you become a Member of The System University, you’ll have access to dozens of online classes, as well as companion online textbooks and other material which will give managers and counselors a greater understanding of how to be successful in pre-need sales and family service. Plus, you’ll have access to a special Members Only area where you’ll be able to view and download free material.
Our PRE-NEED SUPERSTORE is stocked with (click on any item in the list to be taken directly to the product):
- Sales Pre-Need Presentations
- Lead Generating Consumer Premiums, including Personal Planning Organizers and Living Will Kit
- Family Service and Aftercare materials
- Scripts & Tools for Sales and Family Service, and
- Motivational Tools for Sales Teams
We also offer LeadTrak, a customer relationship management application specifically designed for funeral homes and cemeteries. LeadTrak is a cloud-based tool which allows you to store customer and prospect contact information, leads and sales opportunities in one central location, accessible in real time.
OUR FOUNDERS: TSU was founded by David Shipper and Gary O’Sullivan, CCFE, in 2013, based on their successful pre-need sales program “The System.” TSU takes their original program steps beyond by supplying interactive online modules with virtual instructors, complete with quizzes and textbooks so counselors and managers are continuously improving their skills.