Online Pre-Need Classes for Counselors

The System University is a complete, online pre-need sales training method with  online pre-need classes for counselors and managers available, with more being added. Below you will find the current counselor online pre-need classes. To view detailed description of all of the course components, click on Course Description next to each class listed below.

Park Roaming and ASSAY Program:
Learn how to approach visitors who come to the cemetery using the ASSAY method. Instructor: Alice
Course description. > Go to class. >

Office Inquiries:
Learn how serving people who come into the office for any reason can help you create a sale or obtain new leads. Instructor: Alice
Course description. > Go to class. >

The Power of the Personal Goal Planner
Co-Creator of “The System” Gary O’Sullivan leads this class, where you will learn how to set and follow daily, weekly, monthly and yearly goals to help you achieve sales success. Co-Instructor: Cindy  Course description. > Go to class. >

4-3-2-1, The Perfect 10, and 3+2=My Favorite 5
Learn about Gary O’Sullivan’s 4-3-2-1 concept and how to identify which prospecting methods work for you, and how many of those methods to use on a daily basis.
Instructor: Greg  Course description. > Go to class. >

Deed or Certificate Delivery
Learn how to properly handle and deliver cemetery deeds and certificates.  Instructor: Greg  Course description. > Go to class. >

Project Update & The Completion Program
Learn the importance of keeping client files up to date and the benefits of presenting clients with new services. Instructor: Cindy  Course description. > Go to class. >

On-Site Marketing
Learn how to approach prospective clients in daily, real life scenarios. Instructor: Greg  Course description. > Go to class. >

Referrals
Learn how to make asking for referrals a habit.  Instructor: Greg Course description. > Go to class. >

The Closing Process
Learn different closing techniques and why closing is a process that occurs throughout the presentation, and not just at the end. Instructor: Jan  Course description. > Go to class. >

The Value of Memorialization:
Learn the importance of memorializing loved ones and see examples of memorials that have impacted the country. Instructor: David Shipper
Course description. > Go to class. >

Creating A Meaningful Memorial:
Learn how to interact with a family to help them create a special and meaningful memorial for their loved ones. Instructor: David Shipper
Course description. > Go to class. >

Presenting the Personal Planning Organizer:
Watch and learn as a sales counselor presents the Personal Planning Organizer to a family.
Course description. > Go to class. >

Important Cemetery Decisions:
Watch as Jill Gafner presents the Important Cemetery Decisions brochure. Instructor: Jill Gafner
Course description. > Go to class. >

The Pre-Need Presentation:
Watch as Gary O’Sullivan presents the Pre-Need Presentation. Instructor: Gary O’Sullivan
Course description. > Go to class. >

Urns:
Learn the basics of urn construction, design, and personalization. Instructor: Marcia
Course description. > Go to class. >

Caskets:
Learn the basics of casket construction, design, and personalization. Instructor: Marcia
Course description. > Go to class. >