Welcome to the Counselor Online Library. The Counselor Online Pre-Need Library supplements the online classes available from The System University, a complete online pre-need training program. Each online course has a companion “book” that will reinforce and further explain the content of the classes. Counselors will need to enter a password to view this content. To close out of a book and return to The System University website, simply close the book window. Please visit the Help Desk for further instructions on using the online library. Click a book cover below to zoom in. To start reading, click the “Go to book” link below each book title.
4-3-2-1 (The Perfect 10 & 3+2=My Favorite 5)
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The Closing Process
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Creating Meaningful Memorialization
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Creating Meaningful Memorials (Bronze)
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Deed or Certificate Delivery
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Making the Appointment
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Managing Objections
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Methods of Managing Objections
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Office Inquiries
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On-Site Marketing
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Park Roaming
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The Power of the Personal Goal Planner
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Project Update & Completion Program
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Referrals
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Family Service.
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