CLASS: After a brief video introduction from David Shipper, counselors will be guided through an interactive course explaining why deed or certificate deliveries are powerful opportunities, and the correct way to approach these prospects. Once the module is complete, counselors will be quizzed over the material. The quiz is comprised of 10-15 multiple choice, true/false, and fill-in-the-blank style questions. Counselors will have 10 minutes to complete the quiz and are required to score at least an 85% to pass the course. The quiz may be retaken by simply clicking the “Retry Quiz” button on the quiz results slide. Go to course.SUMMARY: Deed or Certificate Delivery is a Prospecting course in the Counselor Fast Start Series. In this course, counselors will learn how to properly handle and deliver cemetery deeds and certificates.
TEXTBOOK: In the “Counselor Library” section of this website, counselors will find a supplementary “Deed or Certificate Delivery” FlipBook. The FlipBook contains the same information as the module, but serves as an additional learning resource. Go to book.
Flashcards
Another learning resource for this module is the flashcard set. Flashcards are helpful for memorizing scripts and speaking points. Ask your manager for your set of flashcards.
