CLASS: In this module, counselors will watch as Jill Gafner presents the Important Cemetery Decisions Brochure to a family. Counselors will learn how to properly interact with a family and compare mausoleum to ground burial. There is no quiz for this material. Go to course.SUMMARY: In this video module, Jill Gafner presents the Important Cemetery Decisions brochure. Instructor: Jill Gafner
Flashcards
Another resource for this module is the flashcard set. Flashcards are helpful for memorizing scripts and speaking points. Ask your manager for your set of flashcards.
