
SUMMARY: Office Inquiries is a Service Marketing course in the Counselor Fast Start Series. In this course, counselors will learn the importance of bringing visitors into the office, and how service turns into sales.
TEXTBOOK: In the “Counselor Library” section of this website, counselors will find a supplementary “Office Inquiries” FlipBook. The FlipBook contains the same information as the module, but serves as an additional learning resource. Go to book.
Flashcards
Another learning resource for this module is the flashcard set. Flashcards are helpful for memorizing scripts and speaking points. Ask your manager for your set of flashcards.